Chat(bot) versus Email marketing

Last week I solved 3 of my own customer service issues (2-B2B and 1-B2C) in 10 minutes.


I had 3 online chats open in 3 windows at once.

I was asked today, “Is conversational marketing better than email marketing?”

Wrong question.

Question should be, “How can I provide the best customer experience at the speed that is comfortable for your customers in that channel?”

I want online chat.

My mom just wants a phone number.

A client I have in the C-Suite only wants email.

Ondemand economy...adapt or....

#customerexperience  #chat #conversationalmarketing #emailmarketing  #customerservice

Q: How can I get my work noticed in my own company?

Q: How can I get my work noticed in my own company?

1 - connect on LinkedIn with your colleagues.

2 - turn your work into LinkedIn posts that show others how to do what you did/do

3 - tag the people you woke including whomever you report to giving credit to the team.

Bonus - make a custom audience on Facebook and advertise your LinkedIn updates to your colleagues.

#linkedin #facebook #careermanagement

Q: Should I connect with recruiters on LinkedIn and then message them directly?

A: Yes and No...literally.

👍Yes connect with them.

🚫 Do not write them a message on LinkedIn. They get 100s of messages.

🔥💸Do This Instead:

1) Create a 10-30 second unlisted video on YouTube. HINT: imagine you had to get them to ask you, “how do you do that?” That’s the only goal of this video.

2) Find the recruiter’s email address, Instagram profile, Facebook profile, whatever. HINT: DM me if you need this done for you for free.

3) Send that video to the personal messaging channel you chose in step 2. Do not send a resume until they ask. Otherwise you don’t stand out.

3a) Use that video in your LinkedIn connection message.

🙌Everyone is better. BE DIFFERENT. 🚀

#career #linkedin #personalization #youtube

Q: How do you manage your emails for optimal productivity as a startup founder?

Did you know that you’re wasting:

-$82 per day

-$1,804 per month

-$21,468 per year

checking your email.

Get out of your inbox!

Hire a VA to prompt you on how to take action on these emails.

Yes I’m more than capable of knocking out emails from my inbox. But my job is getting results for my clients and generating revenue for mine.

I rarely log in more than twice per day to my email.

For $10-$15 per hour you can hire someone to call you, prompt you on how to take action for each email and take that action for you.

Become elite. Do what brings the most value to yourself and your clients.

#sales  #email